SKILLS TRAINING

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HOSPITALITY SKILLS TRAINING

Gertrude Kungula, Hospitality Skills Instructor, has developed the Hospitality Skills Training Program for Wiphan beyond the original vision of teaching widows to bake pies. Under her direction, widows and older orphans learn every facet of the Hotel/Lodge Industry in Zambia. During the first nine months of classwork, the ladies and men have hands-on training in food preparation, front desk procedures, housekeeping, hotel management, customer service and employee relations skills. Once classroom instruction is completed, the students work as unpaid interns in lodges throughout Zambia before returning to Wiphan for final exams. Over 90% of graduates from the Hospitality Skills Programs become employed in Zambia's hospitality industry.

 
 

COMPUTER KEYBOARDING

Veronica Kangwa, Computer Keyboarding Instructor, introduces her students to computers and trains her students to type 50+ words per minute  during the 6 month program. They become familiar with Word, Excel, PowerPoint, Publisher, email, the internet and data entry procedures.  For many of her students, it is the first time they have consistent access to a computer.  Graduates are eligible to be hired at Wiphan's Data Enter Center or in the business community of Ndola. More than 100 widows and older orphans (18+) complete the Computer Keyboarding Training each year.

 
 

JEWELRY CRAFTING

Widows and young orphaned girls (18 years above) learn the art of creating paper beads and fashioning them with seeds and pods into necklaces, earrings, anklets, chokers, ornamental crosses and ornaments.

During this 9-month course, the ladies are equipped with the word of God, basic literacy skills and business principles, including supply and demand, merchandising, budgeting and quality control. Their jewelry is showcased in an open air boutique on a main road in Ndola, where tourists can purchase the jewelry and meet the woman who crafted it. With the skills they acquire in the program, women are able to earn a legitimate income to support themselves and their families. Their success in mastering jewelry making builds their self-confidence and earns them the respect of their community.

The two jewelry centers in Nkwazi and Kaloko compounds serve 40 women annually.

OUR PROGRAMS

 
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Primary School
Education

Wiphan offers a 1-7th grade education for 650 orphans and vulnerable children in our three schools located in the compounds on the outskirts of Ndola.

 
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Secondary School
Education

For students who successfully complete 7th grade, Wiphan pays the tuition for secondary government school.

 
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Skills
Training

Widows and older orphans (18+ years old) can learn a skill in Jewelry Crafting, Hospitality or Computer Keyboarding.

 
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Data Entry &
Sustainability

Wiphan operates a 24/7 Data Entry Center with skilled data entry operators who enter, manage and maintain effective records for Wiphan’s customers.